Frequently Asked Questions

If you're feeling disconnected, overwhelmed, angry, sad, or like things are out of control, it might be a sign to reach out for support. Whether you need help navigating life’s challenges or more focused mental health care, we're here for you.

Our encouraging and safe coaches, supported by our warm and skilled licensed therapists, meet you where you are to offer caring support. We help you develop coping skills, reduce stress, and improve your emotional well-being.

To help you get started, we offer a free 15-minute consultation to find the right support for you.

Getting started is safe and easy! We offer a free, confidential 15-minute consultation to help you explore the services we provide and find the best fit for your needs.

During this call, you’ll talk with a caring Coach who will listen to your situation, recommend services, answer your questions, and guide you through the next steps. If our Membership services aren’t the right fit, we’ll do our best to connect you with other helpful community resources, so you’ll have options for support.

We offer flexible Membership plans and accept insurance, including Medicaid, Blue Cross Blue Shield, Mountain Health Co-op, and Aetna. If you don’t have insurance, there are other options. We’ll work with you to explore a payment plan, financial assistance, and Ruthie Little Miracle grants.

Our goal is to make sure you have access to the care you need. Call us for a free 15-minute consultation, and together we’ll find the best option for you.

Yes! We understand that sometimes it's easier to get help where you feel most comfortable. That’s why we offer support not only in our office but also in your home or in the community.

Our goal is to meet you where you are, making care more accessible and practical for you and your family. Reach out today for a free 15-minute consultation—we’re here to help you.

Every membership session, including your first one, takes place in a safe, supportive environment. When you walk through the door at Olive Branch, you’ll be greeted with a warm welcome, and if you like, you can help yourself to treats.

You’ll meet with a caring Coach who will listen, offer support, and help you explore what you need to feel better. During your first session, your Coach will review the services we offer and work with you to create a weekly appointment schedule that fits your life.

Together, we’ll talk about your desires and introduce a few tools to help you get control of your symptoms. If you ever need extra support, we’re here for you by text or phone. Your Coach will work closely with a Licensed Therapist to make sure you’re receiving the level of care you need to achieve real change. Whether you visit us at our office on 1020 Main Street in Corvallis or prefer us to come to you, we’re here to support you every step of the way.

If you or a family member is in crisis—such as having thoughts of self-harm, harm to others, or experiencing a psychiatric emergency—please call 911 or go to the nearest emergency room immediately.

For non-urgent support, we are here for you! We’re located at 1020 Main Street in Corvallis, and our doors are open Monday – Friday, 8:30 AM to 5 PM. If you’re already a member, you can reach out to us anytime via phone or text for support.

If you’re not yet a member, you can schedule a free 15-minute consultation by clicking on the link, and we’ll get back to you by the next business day. We’re here to help you, wherever you are on your journey.

We understand that life can be unpredictable, and sometimes you might need to miss a session. Our Membership includes flexible sessions, along with brief phone or text check-ins throughout the month. If something comes up, we’re here to support you!

It’s important to keep us informed, so we can work together to make any necessary adjustments or reschedule your appointment to accommodate those changes. Staying consistent with your sessions and communication helps ensure meaningful progress on your journey toward well-being, and ensures we are with you every step of the way

If you're already a member, you can call or text us anytime via our secure system Spruce for support.

We take your privacy very seriously. All sessions with our Coaches and Licensed Therapists are completely confidential, providing a safe space for you to share.
‍
Your emails, texts, or phone calls are also private and handled through a secure app called Spruce. We log notes from each session in the Spruce system, keeping all your communications and records safely stored in one confidential place.
‍
We only share information with other professionals involved in your care when necessary and with your consent. Your privacy and safety are always our top priorities.